We offer a secure, enjoyable online shopping experience for all our customers. We currently accept payments from Paypal and Klarna. Pay via Paypal with your Credit Card if you don’t have a PayPal account.
Our friendly Customer Service team would love to hear from you, so please do get in touch by clicking HERE.
Please make sure you type your discount code into the appropriate box when you check out and click ‘Apply’ to apply it to your order, happy shopping!
Only one discount offer or promotion code can be used per transaction.
Promo codes cannot be applied to Sale items, Outlet and already discounted items.
If you don’t find the information you are looking for on the product page and the description information underneath the product image, please contact our customer service and we will be happy to help.
We don’t currently have catalogues; however, you can sign up to our mailing list for all the latest products and promotions.
We review our pricing on a daily basis to ensure we’re bringing you the best price possible, however, in the very rare case you find a product cheaper elsewhere we promise to beat that price for you.
Once your item has been quality checked and dispatched, you will be contacted by our friendly customer services team with tracking and delivery information.
Unfortunately, you cannot choose a specific delivery day yourself, but we do our best to request it for you, however this is not guaranteed.
You are of course welcome to use your own courier to return an item.
Before returning, please make sure that the item is in a brand new condition in the original packaging with no damages and a resalable condition within 30 days of your original purchase date.
This method of return will be at your own cost. Make sure all items are well packaged and insured as we will not be able to process a return refund for goods that are damaged or lost by the courier, you would need to claim this back from the courier.
Please note that a small amount of products on our website are delivered directly from one of our UK mainland based suppliers and we may ask you to return directly to them or to one of our own Yorkshire based warehouses.
Please note all returns must be reported within 14 days of delivery, however we would appreciate you reporting a return within 24hrs of delivery.
In the rare event that your order arrives in a damaged condition, please contact our Customer Service Team within 24 hours of delivery and include order number, clear image/s and description to avoid any delays. We will then arrange a refund or replacement. Please note any damage claims reported after the 24 hour period will not be accepted.